Innovative IT Professional | Asset Management | System Administration | Cybersecurity
Welcome! I’m Jonathan Dinh, an IT Asset Management Specialist with experience managing technology lifecycles, streamlining IT workflows, and enhancing security for organizations of all sizes. Currently at Amwins, I support over 8,000 users, specializing in laptop provisioning, data migration, and IT asset coordination—ensuring seamless user transitions and system efficiency. With expertise in asset management, system administration, and cybersecurity, I have a proven track record of optimizing workflows and delivering robust solutions to drive operational success.
In addition to my corporate experience, I have a background in website development, SEO, and security. As a freelancer, I have successfully collaborated with small to mid-sized businesses in Charlotte, helping them build strong digital foundations. Passionate about technology and problem-solving, I have hands-on experience in IT asset management, system administration, and IT support. I am currently pursuing CCNA certification to further deepen my networking expertise.
Manage technology lifecycles, optimized workflows, and supports over 8,000 users. Led 1,000+ computer refreshes, streamlining device transitions and minimizing downtime.
Spearheaded IT asset return initiatives, improving recovery rates by 50% and closing over 1,000 cases with HR and Legal.
Resolved complex IT issues, administered Active Directory, and optimized IT infrastructure.
Networking & Infrastructure
Assisted in upgrading and configuring Cisco switches for Meraki cloud management across multiple office locations.
Applied Microsoft Sentinel for threat detection, conducted security audits, and implemented risk mitigation strategies.
Designed and developed responsive websites for small to mid-sized businesses, applying SEO best practices, enhancing security, and managing domain and hosting services for reliable online platforms.
📍 Jan 2024 – Present
📍 Jul 2021 – Present
Optimized website security and performance by integrating Cloudflare, reducing downtime and load times, and securing domains against cyber threats.
Configured and managed hosting environments, ensuring 99.9% uptime and seamless website deployment while improving search engine rankings with SEO best practices and Google Analytics insights.
Provided ongoing maintenance, security updates, and troubleshooting, resolving performance issues, security vulnerabilities, and user experience concerns to keep websites running efficiently.
📍 May 2023 – Dec 2023
Managed user accounts, security group assignments, and Windows Server file permissions to ensure system security and accessibility.
Networking & Cloud Security